Vee Pee Inc
Vee Pee Inc
Shakarpur, Delhi
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CALL CENTRE SOLUTION

We offer a comprehensive array of work stationthat is widely used in the mushrooming BPO/Call Centre industries all across the country.These enhance interiors and are designed intricately to accommodate both the user and individual workstations. Our simple ergonomic designs accommodate larger people per unit floor area, and with complete comfort.

Call Center Solution

Call Center Solution
  • Call Center Solution
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Approx. Price: Rs 10,000 / PieceGet Latest Price

Product Details:

Minimum Order Quantity10 Piece
Type of CallsInternational, Domestic
Type of ProcessInbound, Outbound

We are among the reputed organizations, highly engaged in manufacturing and supplying an optimum quality range of CCS System.

Features:

  • IVR - Multilayer options with Menu and Sub Menus
  • Remote Extensions
  • Self Designable Web Based CRM
  • Multi Campaign with Dialing Mode, Pacing, Wrap up & Disposition wise Calling
  • Trunk Wise Billing
  • Dialing Mode : Manual, Preview, Progressive or Predictive
  • Multi Alternate Number Dialing
  • Multi ACD
  • User / Group Rights
  • Import Data from Excel/CSV
  • Customizable Reporting Format
  • User definable filters in reporting format
  • IVR-Flexible swappable wave files can be set
  • Live Barging – Onsite/Remotely
  • Self Definable Dispositions
  • Inbound, Outbound or Both Call Setup
  • Extension Wise Billing
  • 100% Call Recording
  • Real-time Statistics
  • Self Designable Quality Process & Reports
  • Agent/Branch Wise Data Uploading
  • Process Hours
  • Provision to export in excel with user rights
  • Voice Mail
  • SMS/E-Mail Templates and Integration disposition wise. SMS/E-Mail Blasting.
  • Multi Process
  • Call Billing Software
  • Multilevel STD Table
  • Call Voice Log Filtering by Process, Campaign, Date, Agent Name, Disposition etc wise
  • Call Back Scheduling
  • ACD/Agent Management Reports
  • Data Management with Do Not Call, Start Calling, Stop Calling, Call Again
  • Directory Service
  • Dashboard Templates with user rights
  • Back Office Self Designable Process
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Additional Information:

  • Item Code: VPICCS01
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Missed Call Services

Missed Call Services
  • Missed Call Services
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Approx. Price: Rs 7,000 / PieceGet Latest Price

Product Details:

Minimum Order Quantity1 Piece
Communication LanguageAs per requirement

Quote A missed call is a telephone call that is deliberatelyterminated by the caller before being answered by its intended recipient, appearing as a "missed call" on the receiver's cellphone.
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Additional Information:

  • Item Code: VPIMCS02
  • Pay Mode Terms: L/C (Letter of Credit),T/T (Bank Transfer),Cash
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Customer Support Services

Customer Support Services
  • Customer Support Services
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Approx. Price: Rs 7,000 / PieceGet Latest Price
As running customer care center manually is difficult and costly task, in terms of investments needs for manpower & infrastructure, we have come up with universal communication based customer care centers. These assist in meeting the communication demands with clients through communication support like:

CCS IVRS (Interactive Voice Response System)
  • Client calls designated telephone no
  • Book his/her complaint automatically

SMS
  • Here, clients can send his/her query through pre-defined SMS key word
  • Register his/her complaint
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Additional Information:

  • Item Code: VPICSS03
  • Pay Mode Terms: L/C (Letter of Credit),T/T (Bank Transfer),Cash
  • Minimum Order Quantity: 1 Piece
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Inbound Call Center Dialer And Solutions

Inbound Call Center Dialer And Solutions
  • Inbound Call Center Dialer And Solutions
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Approx. Price: Rs 6,000 / PieceGet Latest Price

Product Details:

Minimum Order Quantity10 Piece
Type of ProcessInbound, Outbound
Type of CallsInternational, Domestic

We are deeply involved in offering best Call Center Auto Dial Service. This presented service is reliable and highly favored by precious consumers due to providing complete satisfaction. Customers may obtain this service from us at acceptable price.

Assisted by our immense industry proficiency and competence in this arena, we are adept to presenting Call Center Auto Dial Service.
Call Centre solution
  • Inbound Call Centres Dialer and Solutions

    The center that is being dedicated to handle inbound calls or receives a number of calls from customers via phone is 
    termed as Inbound Call Center. Our professional approach to provide the best inbound call center solutions for
    companies/organizations results in an increased revenue. Our skilled experts aids your company to achieve more 
    customers and reduces the operating cost. We deliver the best inbound call center services that beats your expectations.
    If most of your calls are inbound calls, you’ll love the way you can manage them using our inbound call centre solutions.
    We also provide extensive reporting and integration to a number of third party applications. A type of call center that is 
    designed to receive a large volume of requests -- or inbound calls -- from customers by telephone. Inbound call 
    centers typically handle telephone requests for product or technical support, account assistance, sales, subscription 
    management, billing and other inquiries from consumers.

    Our Services

·         Predictive Dialer (Inbound / Outbound / Blended)

·         Medium to Large Multi-Office Business Telephony Systems

·         Call Centers – Local and International

·         Asterisk Dialers and Bulk Calling Systems Solutions

·         International Office Telephony Systems

·         Specialty Calling Systems (Entertainment and Personals)

·         Healthcare Application Integration

·         Customer Relationship Management, CRM Application     Integration

·         Distributed Server Architecture and Asterisk Load           Balancing

·         SIP Express Router, SER Load Balancing

·         Hospitality Telephony Systems (Hotel PBX Integration)

·         Complete IVR Solution

·         Local or Datacenter PBX Customization

·         Wireless Telephony Installations

·         Database Integration and Customization

·         Custom Application Solutions

·         vicidial/Go Autodial integration

·         T1/E1 Line integration

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Additional Information:

  • Item Code: VPICCAD04
  • Pay Mode Terms: L/C (Letter of Credit),T/T (Bank Transfer)
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Outbound IVR Solution

Outbound IVR Solution
  • Outbound IVR Solution
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Approx. Price: Rs 70,000 / UnitGet Latest Price

Product Details:

Minimum Order Quantity1 Unit
Communication LanguageAs per requirement

Our latest IVR solutions help in providing organizations support of a powerful communication tool and allow messages to be automatically delivered to designated groups as well as can be programmed for getting and storing an interactive response from the targeted customers. Being affordable and expandable systems, these supports IVR functions with voice broadcasting functionality and are provided with easy to use voice broadcasting and IVR software which can be tuned as per client’s specific outbound IVR phone applications.
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Additional Information:

  • Item Code: VPIOIVRS05
  • Pay Mode Terms: L/C (Letter of Credit),T/T (Bank Transfer),Cash
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Technical Support Service

Technical Support Service
  • Technical Support Service
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Approx. Price: Rs 7,000 / PieceGet Latest Price

Product Details:

Minimum Order Quantity10 Piece
Communication LanguageAs per requirement

We understand that client support is the chief task of product/service Provider Company especially today when distances are not the limiting actors. With people working round the clock, clients can call from any part of the world and for this it is important that the service provider has a client support center that can answer calls round the clock.
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Additional Information:

  • Item Code: VPI
  • Pay Mode Terms: L/C (Letter of Credit),T/T (Bank Transfer),Cash
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Automatic Call Distributor CRM Solutions

Automatic Call Distributor CRM Solutions
  • Automatic Call Distributor CRM Solutions
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Product Price :Get Latest Price

Product Details:

Minimum Order Quantity10 Unit
Installation Service NeededYes

With Eazy CRM Solutions you can take your CRM to a new level and build everlasting relationships with your customers as well as prospects. Thus we are offering reliable Web Based CRM Solutions.
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Additional Information:

  • Item Code: VPI06
  • Pay Mode Terms: L/C (Letter of Credit),T/T (Bank Transfer),Cash
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Contact Center Solution

Contact Center Solution
  • Contact Center Solution
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Reach Us
Jyoti Prakash Rohilla (Manager)
Chhabra Complex, Office No. 6, Plot No. 8 Veer Savarkar Block
Shakarpur, Delhi -110092,India



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